Orders, Shipping & Processing
Do you ship internationally?
We only ship domestically within the US, but we hope to expand shipment reach in the future.
What is the order processing time?
Lead time for orders during the pre-holiday season (January - October):. Ground/Economy Shipping:. ● 3- 5 business days for processing. Your order will ship out from our facility within 5 business days of receiving the order. Shipping time depends on
How long will it take my order to arrive?
All orders are shipped via UPS. Orders generally leave our headquarters in New York within 2-3 business days. You will receive an e-mail confirmation with your UPS tracking number once your products have shipped. Please note that we do not process or
What is your return policy?
Due to food safety, we do NOT accept returns on items that have left our facility.
What should I do if my product arrives damaged?
We apologize for the inconvenience caused by any damaged items received. Though we strive to provide exceptional service, some variables like shipping and handling damages are beyond our control. If you receive a damaged product, please submit a phot
What should I do if my order arrives damaged from a third-party seller?
If your order arrives damaged from a third-party online seller, we recommend reaching out to the seller to address the issue directly. Please keep in mind that when purchasing through other sellers, the packaging and shipping experience may differ fr