We unfortunately are unable to offer international shipping at this time. However, expanding our shipping capabilities is something we are working toward implementing at a later date.Please stay tuned as we hope to connect with lovers of Divina acros

<p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; font-weight: 400; margin-top: 24px; color: rgb(0, 0, 0); font-family: Montserrat, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We unfortunately are unable to offer international shipping at this time. However, expanding our shipping capabilities is something we are working toward implementing at a later date. Please stay tuned as we hope to connect with lovers of Divina across the globe!

International Shipping

We stand behind our products and want you to love your Divina Market purchase. If you’re not completely satisfied, please reach out to our customer service team at help@divinamarket.com and we’ll do our best to make it right. Due to food safety regul

We stand behind our products and want you to love your Divina Market purchase. If you&#x2019;re not completely satisfied, please reach out to our customer service team at <a data-fr-linked="true" href="mailto:help@divinamarket.com">help@divinamarket.com</a> and we&#x2019;ll do our best to make it right.Due to food safety regulations, we are unable to accept returns once products have been shipped.If your order arrives damaged, please contact us right away at <a data-fr-linked="true" href="mailto:help@divinamarket.com">help@divinamarket.com</a>&#xA0;and include photos of all affected items so we can assist you as quickly as possible.While we do not offer replacements as part of our store policy, our team will work with you to resolve the issue and provide a refund for any damaged items.<p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; font-weight: 400; margin-top: 24px; color: rgb(0, 0, 0); font-family: Montserrat, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">

Returns and Refunds Policy

Unfortunately, sale items cannot be refunded. Only regular-price items can be refunded that have not left our facility.

<p id="isPasted" style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; font-weight: 400; margin-top: 24px; color: rgb(0, 0, 0); font-family: Montserrat, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Unfortunately, sale items cannot be refunded. Only regular-price items can be refunded that have not left our facility.

Sale Items

<p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; font-weight: 400; margin-top: 24px; color: rgb(0, 0, 0); font-family: Montserrat, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Order Processing Time<ul style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin: 1em 0px 0px 1.25em; list-style-type: square; padding: 0px; color: rgb(0, 0, 0); font-family: Montserrat, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; padding: 4px 0px 4px 5px;">Lead time for orders during the pre-holiday season (January - October) :<ul style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin: 1em 0px 1em 1.25em; list-style-type: square; padding: 0px;"><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; padding: 4px 0px 4px 5px;">Ground/Economy Shipping:<ul style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin: 1em 0px 1em 1.25em; list-style-type: square; padding: 0px;"><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; padding: 4px 0px 4px 5px;">3- 5 business days for processing. Your order will ship out from our facility within 5 business days of receiving the order. Shipping time depends on the location and service you choose.</li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; padding: 4px 0px 4px 5px;">We cannot guarantee a delivery date. Once the order leaves our warehouse, the carrier may experience delays.</li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; padding: 4px 0px 4px 5px;">We do not process orders on the weekends. Any orders made after 12 pm on Friday through Sunday, will not be processed until Monday.</li></ul></li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; padding: 4px 0px 4px 5px;">Expedited Shipping:<ul style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin: 1em 0px 1em 1.25em; list-style-type: square; padding: 0px;"><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; padding: 4px 0px 4px 5px;">Your order will NOT arrive the next day.</li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; padding: 4px 0px 4px 5px;">1 business day* for processing. Your order will ship out from our facility within 1 business day* of receiving the order. Shipping time depends on the location and service you choose.</li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; padding: 4px 0px 4px 5px;">We cannot guarantee a delivery date. Once the order leaves our warehouse, the carrier may experience delays.</li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; padding: 4px 0px 4px 5px;">We do not process orders on the weekends. Any orders made after 12 pm on Friday - Sunday will not be processed until Monday.</li></ul></li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; padding: 4px 0px 4px 5px;">Lead time for orders during the peak holiday season (November - December) :</li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; padding: 4px 0px 4px 5px;">Ground/Economy Shipping:<ul style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin: 1em 0px 1em 1.25em; list-style-type: square; padding: 0px;"><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; padding: 4px 0px 4px 5px;">5-7 business days for processing. Your order will ship out from our facility within 10 business days of receiving the order. Shipping time depends on the location and service you choose.</li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; padding: 4px 0px 4px 5px;">We cannot guarantee a delivery date. Once the order leaves our warehouse, the carrier may experience delays.</li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; padding: 4px 0px 4px 5px;">We do not process orders on the weekends.</li></ul></li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; padding: 4px 0px 4px 5px;">Expedited Shipping:<ul style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin: 1em 0px 1em 1.25em; list-style-type: square; padding: 0px;"><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; padding: 4px 0px 4px 5px;">Your order will NOT arrive the next day.</li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; padding: 4px 0px 4px 5px;">2-5 business days* for processing. Your order will ship out from our facility within 5 business days* of receiving the order. Shipping time depends on the location and service you choose.</li><li style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; padding: 4px 0px 4px 5px;">We cannot guarantee a delivery date. Once the order leaves our warehouse, the carrier may experience a delay</li></ul></li></ul></li></ul>

Shipping Information

All orders are shipped via UPS and will be calculated by package distance. Most orders are shipped via UPS ground, with the exception of non-mainland locations (Hawaii, Alaska etc.). Orders generally leave our facility in New York within a few busine

<p id="isPasted" style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; font-weight: 400; margin-top: 24px; color: rgb(0, 0, 0); font-family: Montserrat, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">All orders are shipped via UPS and will be calculated by package distance. Most orders are shipped via UPS ground, with the exception of non-mainland locations (Hawaii, Alaska etc.).<p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; font-weight: 400; margin-top: 24px; color: rgb(0, 0, 0); font-family: Montserrat, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Orders generally leave our facility in New York within a few business days. You will receive an e-mail confirmation of your shipment with your UPS tracking number once your products have shipped. If you have not received your order within two weeks, please contact help@divinamarket.com<p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; font-weight: 400; margin-top: 24px; color: rgb(0, 0, 0); font-family: Montserrat, sans-serif; font-size: 18px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&#xA0;

Shipping charges

divina-market

Returns, Exchanges & Shipping

When was Divina founded?

Who is the owner of Divina Market?

How do I find recipes?

Do you have a loyalty program?

Do you have a referral program?

How do I open a wholesale account with you?

What are the hours of your customer service?

Where can I buy Divina?

General

Do you ship internationally?

What is the order processing time?

How long will it take my order to arrive?

What is your return policy?

What should I do if my product arrives damaged?

What should I do if my order arrives damaged from a third-party seller?

Orders, Shipping & Processing

What product do you offer?

Are Divina products Non-GMO?

Where do you source your ingredients from?

Where can I find the tracking information for my order?

Why don't I hear a pop when I twist the lid?

Where can I buy your products in-store?

Do you offer coupons?

What's your product shelf life, and how long do they last once opened?

Do you use Lye?

Products

I'm a content creator and would like to inquire about how to partner with Divina.

Are your jars recyclable?

Partnerships & Press

Refund policy