Why don't I hear a pop when I twist the lid?Updated a year ago

It’s ok, don’t be alarmed; if you don’t hear a “pop” when you open a jar. Not all products produce the same popping sound, but all of our jars are carefully packed, vacuum-sealed, and double-checked as part of our meticulous quality assurance process. Occasionally, the vacuum seal can weaken during shipping and handling which may result in leakage. If your product has leaked, please submit a damage claim to [email protected].